![]() Greylist starts blocking emails as they meet the rules, you can confirm if an email was blocked by Greylist from the MailEssentials Dashboard. In order to perform this, please refer to The AntiSpam Quarantine or Greylisting Database Is Corrupt article. Ensure that you have not included your own domain or any generic top level domains such as. From the IP and Email exclusions in Greylist properties, ensure that there are no exclusions that exclude all emails from being processed, such as Use esentutl.exe to ensure that the Greylist database is not corrupted. Perform the following procedure to review the Greylist exclusions: Open the GFI MailEssentials Configuration Proceed to 'Anti-Spam' > 'Anti-Spam Filters' > 'Greylist' Click on the 'Email exclusions' tab. ![]() From the General tab select/unselect Enable Greylist to enable/disable Greylist.Go to Anti-Spam > Anti-Spam Filters > Greylist.Verify the operation of Greylist as follows: There are multiple possible causes for the filter malfunction: Open the debug log file in a text editor and search for the Message-ID. This article describes the process to follow when spam emails that come from unknown senders are not blocked by Greylist. This debug log file for the module corresponds to GFI MailEssentials > Anti-Spam > Anti-Spam Filters > Header Checking on the configuration UI as well as a number of the antispam2 tables in the config.mdb database.
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